FREQUENTLY ASKED QUESTIONS

What is included in the different entry packages?

Entries limited to 150 teams of 2 riders each.

Entry options:

Complete accommodation package: R12 100 per team of two or R6050 solo. This package includes your entry and shared luxury tented accommodation at Elements Private Golf Reserve on Friday and Saturday evenings. It also includes breakfast, lunch as well as dinner daily. Please note that solo riders will share a room unless otherwise arranged.

Basic entry package:  R8 800 per team of two or R4 400 solo. This package includes breakfast and lunch daily but excludes accommodation. Riders who enter the basic package can book dinners during the on-line entry process as an optional extra of R400 per rider.

The standard 2019 race pack items consist of a event Leisure Jacket along with some High 5 racing aids and other goodies.

Riders can also book a spouses meal package which will afford friends and spouses the opportunity to dine with riders for breakfast, lunch and dinner daily. The cost of this package is R900 per person.

Daily Meal Schedule:

7 June:  Light breakfast at Sondela, lunch at Elements Private Golf Reserve, dinner at Elements private Golf Reserve

8 June:  Breakfast, lunch and dinner at Elements Private Golf Reserve

9 June:  Breakfast at Elements Private Golf Reserve and lunch at Sondela

Where can I book massages?

Event: Liberty Waterberg Encounter 2019
Dates: 07 – 09 June 2019
Service: 30min massages
Booking link: bit.ly/Waterberg19

Francois Retief: (082) 456 0221
Russell Looms: (082) 829 6074
Email: info@eptrecovery.com

What accommodation packages are available?

Sondela:

Call reservations: Tel : 014 7368900
Email reservations: info@sondela.com
Reference : Waterberg Encounter

Accommodation rates: Click here or on image to enlarge 

Substitutions can be done online as follows

The administrative cost of a substitution is R300; and the substitution will not reflect until such payment has been made. Once you have made the substitution payment, you will receive a new email confirming the new rider. If you have not received the mail, contact the entry office. Please note that all team participants, including the race organiser, will be notified of substitutions and once a substitution is completed, the original riders’ details will not be kept for future events.

Cyclists who have entered and paid, but cannot participate in the Liberty Winelands/Waterberg Events, for whatever reason, must inform the Entry Office. No cyclist is allowed to participate under the name of another participant. Such action will lead to immediate disqualification.

ALL substitutions close on 31 May. Late substitutions can then only be done at Registration @ R500 per person.

PLEASE NOTE that substituted team participants will receive the clothing size of the initial participant, unless this is changed before 31 March.

Cancellation Policy

0% of entry fee will be refunded if cancelled.  You will be allowed to do a late substitution, or partake as a single rider.  You will be allowed to collect your partners’ race pack.  PLEASE hand in unused bike board. Inform the entry office if you will be a single rider!);

Under no circumstances will an entry be rolled over.

Do you have a car transfer available?

For riders staying over at Elements on the Friday and Saturday evening a car transfer service is offered on the following days.  The cost will be R400 per transfer.

Day 1: Sondela – Elements

Day 3: Elements – Sondela

Riders can also leave their cars at Sondela for the duration of the event where there will be security present for the entire weekend, but riders who would like to book a car transfer can contact John Mahlangu Besteagle1@outlook.com Tel:  084 253 2008

Banking Details:

Account Name: Best Eagle Trading Enterprise PTY LTD

Bank:  Nedbank, Bela-Bela

Branch Code: 198765

Account: 115949758

Reference – Sondela plus name and surname

Bike Service Package

Please contact ASG The Store for service packages during the event or if you would like to have any special parts on hand for your equipment.

+27 21 751 4130
johan@asgsport.co.za
Price for bike service package: R550

Will there be a Shuttle Service?

A shuttle service will be offered to all riders staying at Sondela Nature Reserve throughout the duration of the race.  This service will transfer guests between the reserves on the following times:

Friday 7 June 2019

  • Elements Private Golf Reserve to Sondela Nature Reserve
  • 13:30 and 14:30

Saturday 8 June 2019

  • Sondela Nature Reserve to Elements Private Golf Reserve
  • 06:00 and 06:30
  • Elements Private Golf Reserve and Sondela Nature Reserve
  • 13:00 and 14:30

Sunday 9 June 2019

  • Sondela Nature Reserve to Elements Private Golf Reserve
  • 06:00 and 06:30

The full shuttle service package including all four transfers costs R660.00 per person.

The half shuttle service package including shuttle to Sondela on Friday afternoon; shuttle to Elements Sunday morning costs R330 per person.

For any further enquiries and to book the shuttles please contact the Sondela events team before Thursday 6 June 2019:

Tel:  (014) 736 8814

Email:  conferences@sondela.com